Privacy policy

Thanks for visiting. We want to assure you that your privacy is safe with us at Rose Gentle. This Privacy Policy covers our treatment of personal information that this site gathers when you access or use our online store. For more details, keep reading.

Information We Collect

Our Visitors – Automatic Data Collection

Like most websites, rosegentle.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use this website.

Our Customers – Information You Provide To Us

Certain actions on our website do require us to collect personal indentifying information. Purchasers are asked to provide additional information, including as necessary the personal and financial information required to process transactions. In each case, Rose Gentle collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with our company. We will never disclose personally-identifying information other than as described below.

Aggregated Statistics

Rose Gentle may collect statistics about the behavior of visitors to its websites. For instance, Rose Gentle may monitor the most popular sections or products on our site. Rose Gentle may display this non-personally-identifying information publicly or provide it to others. However, Rose Gentle does not disclose personally-identifying information other than as described below.

Protection Of Certain Personally-Identifying Information

Rose Gentle discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services requested by the customer, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using rosegentle.com, you consent to the transfer of such information to them. Rose Gentle will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Rose Gentle discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Rose Gentle, third parties or the public at large. Rose Gentle takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Without cookies Rose Gentle can’t keep track of the items you’ve placed in your cart or perform other crucial ecommerce capabilities. We do not use cookies to intrude in your privacy or do anything other than match you up with your information on our site.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information: service@rosegentle.com

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information: service@rosegentle.com

SSL Protection

This site has passed the SSL protocol, and all credit card-related information has been verified with corresponding encryption protection during transmission and collection to ensure the security of users' credit card information.

Communications

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why Did You Receive An Email From Us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How We Protect Your Privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing And Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.